Privacy Policy

This privacy policy sets out how Vicky Kelly uses and protects any information that you give her when you use this website, or do get in touch with her.

Vicky Kelly is the sole processor of data for Butterfly Effect Coaching and is committed to ensuring that your privacy is protected. Should she ask you to provide any information by which you can be identified when using this website, or in any other form of communication, then you can be assured that it will only be used in accordance with this privacy statement.

Butterfly Effect Coaching/Vicky Kelly may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 13th February 2018.

What we collect

If you choose to work with us, we may collect the following information with your consent:

  • name
  • contact information including email address and telephone number
  • demographic information such as employment type, preferences and interests
  • other information relevant to our professional relationship, only when consented to by you

 

If we have connected with you through business networking, we will collect the information you choose to give us as listed on your business card.  As per the nature of normal business networking.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We will use the information to perform and improve our services to you.

We may periodically send promotional emails about relevant events or other information which we think you may find interesting using the email address which you have provided.

If we have received your information through business networking, from time to time, we may use your information to contact you to gauge your interest in services and events we think you may be interested in, or to ask you questions about the products or services that you provide.  We may contact you by email, phone or mail.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, by phone and in person.

We have only one data processor (Vicky Kelly) who works to ensures the security of all systems used to store your data, periodically checking that these systems are as secure as is possible.

Your information will never be given to a third party, with the exception of circumstances which are relevant to our professional relationship.  In such situations this would not be done without your prior express consent

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, the information that you provide is only used for the purpose intended by you.  This may include us letting you know about events which we believe may be of interest, in the context of our professional relationship.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know via phone or emailing us via our contact page.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the GDPR. A small fee may be payable. If you would like a copy of the information held on you please write to Butterfly Effect Coaching, 53 Woodlands Park, Leigh on Sea, SS9 3TP.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

If you wish for us to delete all/any records held on you, please write to us or email us as soon as possible at the above address.  The details will be deleted within 30 days.

Want to know more about how I can help? Drop me a line or give me a call. A successful coaching relationship depends upon a great rapport, so it’s important to talk. I want to get to know you, see inside your world and we can assess how we’d go from there!